Terms of Service

1.1. These Terms of Service govern your access to and use of RevshiftReels, including our website, application, software, subscriptions, AI-powered video generation tools, publishing features, dashboards, downloads, and related services.

1.2. RevshiftReels is operated by WAFFLECUBE MEDIA LTD, a private limited company registered in England and Wales with company number 16860746. Our registered office is 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

1.3. These Terms form a legally binding agreement between you and WAFFLECUBE MEDIA LTD. References to "we", "us", and "our" mean WAFFLECUBE MEDIA LTD. References to "you" and "your" mean the person or organisation using RevshiftReels.

1.4. No founder, director, shareholder, employee, contractor, adviser, agent, or representative of WAFFLECUBE MEDIA LTD accepts personal liability to you in connection with RevshiftReels. Any claim must be brought against WAFFLECUBE MEDIA LTD only, except where the law does not permit that position.

1.5. Our Privacy Policy forms part of the terms that govern your use of RevshiftReels. If there is a conflict between these Terms and the Privacy Policy, these Terms apply to contractual matters and the Privacy Policy applies to personal data matters.

2.1. By creating an account, purchasing a subscription, connecting a third-party account, generating content, or otherwise using RevshiftReels, you confirm that you have read, understood, and agree to these Terms.

2.2. You must be at least 18 years old to use RevshiftReels. If you use RevshiftReels on behalf of a company, partnership, sole trade, client, or other organisation, you confirm that you have authority to bind that organisation to these Terms.

2.3. If you do not agree to these Terms, or if you do not have authority to accept them, you must not access or use RevshiftReels.

3.1. You must provide accurate, current, and complete information when creating an account, subscribing, or using any paid feature.

3.2. You are responsible for maintaining the confidentiality and security of your login credentials, devices, connected accounts, API credentials, and any other access methods used with RevshiftReels.

3.3. You are responsible for all activity under your account, whether or not you authorised that activity, unless the activity was caused solely by our proven breach of these Terms.

3.4. You must notify us promptly at support@revshiftreels.com if you believe your account has been compromised or a connected account should be disconnected.

4.1. RevshiftReels provides AI-powered video generation and related software tools. The service may include prompts, scripts, voiceovers, images, captions, editing, rendering, storage, downloads, scheduling, publishing, analytics, and dashboard features.

4.2. Features, limits, processing times, availability, integrations, supported platforms, output formats, and provider choices may change at any time. We may modify, suspend, restrict, replace, or discontinue any part of RevshiftReels where we consider it commercially, technically, legally, or operationally appropriate.

4.3. RevshiftReels depends on third-party providers and platforms, including authentication, payment, hosting, database, storage, AI, voice, image, rendering, analytics, email, and social publishing providers. We do not control those third parties.

4.4. RevshiftReels is a software tool. We do not provide legal, financial, tax, advertising, intellectual property, platform compliance, brand safety, content clearance, or professional advice.

5.1. Paid plans, prices, usage limits, renewal terms, and included features are shown at checkout, inside the product, or in plan materials made available to you.

5.2. Payments are processed by Stripe or another payment processor we appoint. You authorise us and our payment processor to charge your selected payment method for subscription fees, renewals, usage-based charges, applicable taxes, and any other charges you approve.

5.3. Subscriptions renew automatically unless cancelled before the renewal date. You are responsible for cancelling before renewal if you do not want to be charged for the next period.

5.4. Cancellation stops future renewals only. It does not remove payment obligations already incurred and does not automatically provide a refund, credit, or price adjustment for amounts already charged.

5.5. Refunds, credits, cancellation rights, and any exceptions are handled under section 6 below.

5.6. We may suspend, restrict, or terminate access if payment fails, a charge is disputed, billing information is inaccurate, a payment appears fraudulent, or your use creates legal, security, or operational risk.

5.7. We may change plan prices or plan features on reasonable notice. Price changes will apply from your next renewal unless stated otherwise.

6.1. RevshiftReels provides digital content and digital services that may be made available, processed, generated, rendered, stored, or delivered immediately after purchase or subscription activation.

6.2. By purchasing a subscription, starting a generation, using a paid feature, or otherwise requesting immediate access to paid functionality, you request and consent to immediate supply of the relevant digital content and digital services. Where the checkout or product asks you to confirm immediate access or generation, that confirmation forms part of this consent and acknowledgement.

6.3. Where applicable under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you acknowledge that once digital content supply begins before the end of any cancellation period, you may lose the statutory right to cancel that digital content contract.

6.4. To the fullest extent permitted by law, all purchases are final and fees are non-refundable once paid, including where account access has been provided, generation has started, output has been created, usage has been consumed, third-party provider costs have been incurred, or you have not used the service.

6.5. Cancelling a subscription stops future renewals. It does not entitle you to a refund, credit, or price adjustment for the current billing period, unused time, unused allowance, generated output, or other amounts already charged, except where required by law or expressly confirmed by us in writing.

6.6. If RevshiftReels experiences a service malfunction, outage, provider failure, or technical issue, we may, at our sole discretion, provide a service credit, replacement generation, extended access, or other account adjustment. We are not required to provide a monetary refund unless required by law.

6.7. Nothing in this section excludes or restricts mandatory consumer rights that cannot be excluded under applicable law, including any rights you may have where digital content or services do not conform to the contract.

7.1. "User Content" means anything you submit, upload, configure, connect, authorise, approve, or publish through RevshiftReels, including prompts, text, brand details, account names, images, audio, music, video, platform credentials, schedules, settings, and instructions.

7.2. You retain any rights you already own in your User Content. You grant WAFFLECUBE MEDIA LTD a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit, store, display, adapt, generate, render, download, publish, and otherwise use User Content and generated output as necessary to provide, maintain, secure, support, and improve RevshiftReels.

7.3. You represent and warrant that you have all rights, permissions, licences, consents, and lawful bases needed for your User Content, connected accounts, instructions, and use of generated output.

7.4. If you connect a TikTok, Instagram, YouTube, or other third-party account, you authorise us to take the actions you configure, including posting, scheduling, storing, retrieving, and updating content or metadata. You remain solely responsible for complying with the applicable platform terms, policies, and technical requirements.

7.4A. If you use the YouTube integration, you agree that your use is also subject to the YouTube Terms of Service, applicable Google policies, YouTube Community Guidelines, copyright requirements, and any YouTube publishing restrictions shown by RevshiftReels or YouTube.

7.5. Generated output may contain errors, inaccuracies, omissions, similarities to other content, unexpected elements, factual mistakes, unsuitable material, or material that requires legal, editorial, platform, or brand review before use.

7.6. We do not guarantee that generated output will be unique, accurate, lawful for your intended use, non-infringing, suitable for your industry, suitable for advertising, eligible for monetisation, accepted by a platform, or free from third-party rights or restrictions.

7.7. You are responsible for reviewing, approving, publishing, relying on, and using generated output. We are not responsible for losses arising from your failure to review output or from your decision to publish, use, or rely on output.

8.1. You must use RevshiftReels only for lawful purposes and in accordance with these Terms, applicable laws, third-party rights, and connected platform rules.

8.2. You must not use RevshiftReels to:

• create, publish, or promote unlawful, fraudulent, misleading, defamatory, harassing, hateful, abusive, or exploitative material;
• infringe intellectual property, privacy, publicity, data protection, contractual, or platform rights;
• impersonate any person or organisation, or misrepresent sponsorship, endorsement, affiliation, or origin;
• create spam, scams, malware, phishing, platform manipulation, artificial engagement, or deceptive automation;
• submit confidential, sensitive, regulated, or third-party material that you are not authorised to process;
• scrape, overload, disrupt, probe, bypass, or interfere with RevshiftReels or any related system;
• reverse engineer, copy, benchmark, resell, sublicense, or commercially exploit any part of RevshiftReels except as expressly allowed by us; or
• avoid usage limits, billing controls, security controls, access restrictions, or plan restrictions.

8.3. We may remove content, refuse generation, block publishing, suspend accounts, or terminate access where we reasonably believe these Terms have been breached or where we consider action necessary to protect users, third parties, providers, platforms, or WAFFLECUBE MEDIA LTD.

9.1. Your use of third-party services, including social platforms, payment processors, authentication providers, and connected integrations, may be subject to separate terms, policies, fees, limits, and technical requirements.

9.2. We are not responsible for any third-party outage, delay, error, rejection, moderation decision, API change, pricing change, account suspension, account termination, data loss, security incident, policy change, or discontinued functionality.

9.3. We may add, change, suspend, or remove third-party integrations at any time where commercially, legally, technically, or operationally appropriate.

10.1. RevshiftReels, including the software, interface, product design, workflows, systems, prompts, templates, documentation, trade marks, logos, branding, and know-how, is owned by WAFFLECUBE MEDIA LTD or its licensors.

10.2. Subject to these Terms and your payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use RevshiftReels for your own lawful personal or business purposes.

10.3. You must not copy, modify, create derivative works from, distribute, sell, lease, lend, sublicense, reverse engineer, decompile, attempt to extract source code from, or otherwise exploit any part of RevshiftReels except where expressly permitted by these Terms or mandatory law.

10.4. If you provide feedback, suggestions, or ideas, you grant us a worldwide, perpetual, irrevocable, royalty-free licence to use them without restriction or compensation.

11.1. RevshiftReels is a content generation and software automation tool. We do not promise or guarantee views, followers, subscribers, engagement, impressions, rankings, revenue, sales, leads, monetisation, virality, account growth, platform approval, or any commercial result.

11.2. Results depend on factors outside our control, including content choices, account history, audience behaviour, platform algorithms, moderation decisions, market conditions, and your own use of the service.

12.1. To the fullest extent permitted by law, RevshiftReels is provided "as is" and "as available". We do not warrant that the service will be uninterrupted, error-free, secure, compatible with every platform, available at any particular time, or free from defects.

12.2. To the fullest extent permitted by law, we exclude all implied conditions, warranties, representations, and other terms that may apply to RevshiftReels, including implied warranties of satisfactory quality, fitness for a particular purpose, skill and care, non-infringement, and availability.

12.3. Processing times, delivery times, generation quality, file availability, integration performance, and output characteristics are estimates only and are not guaranteed.

12.4. Nothing in these Terms affects any statutory rights or remedies that cannot be excluded or restricted under applicable law.

13.1. Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be limited or excluded.

13.2. To the fullest extent permitted by law, WAFFLECUBE MEDIA LTD will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary loss or damage, whether arising in contract, tort, negligence, breach of statutory duty, misrepresentation, restitution, or otherwise.

13.3. To the fullest extent permitted by law, WAFFLECUBE MEDIA LTD will not be liable for loss of profit, revenue, sales, business, contracts, anticipated savings, goodwill, reputation, opportunity, followers, subscribers, engagement, impressions, rankings, data, content, platform access, or account value.

13.4. To the fullest extent permitted by law, WAFFLECUBE MEDIA LTD will not be liable for losses arising from User Content, generated output, connected accounts, platform actions, third-party providers, AI model behaviour, content review decisions, unauthorised account access caused by you, or your failure to comply with these Terms.

13.5. To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or in connection with RevshiftReels, these Terms, or any related service will not exceed the fees actually paid by you to WAFFLECUBE MEDIA LTD for RevshiftReels in the three months immediately preceding the event giving rise to the claim. If you have not paid any fees, our total aggregate liability will not exceed GBP 50.

13.6. The limitations and exclusions in this section apply whether or not we knew or should have known that the relevant loss might occur and whether the claim is based on contract, tort, negligence, breach of statutory duty, misrepresentation, restitution, or any other legal basis.

13.7. If you are a consumer, these limitations apply only to the extent permitted by consumer protection law. Your mandatory statutory rights are not affected.

13.8. Any claim relating to RevshiftReels must be brought against WAFFLECUBE MEDIA LTD only. You agree not to bring any claim personally against any founder, director, shareholder, employee, contractor, adviser, agent, or representative of WAFFLECUBE MEDIA LTD, except where the law does not allow that protection.

14.1. If you use RevshiftReels for business purposes, you agree to indemnify and hold harmless WAFFLECUBE MEDIA LTD, its directors, officers, employees, contractors, and agents from and against all claims, losses, liabilities, damages, costs, and expenses arising out of or related to your User Content, generated output, connected accounts, breach of these Terms, unlawful use, infringement of third-party rights, or violation of platform rules.

14.2. We may control the defence and settlement of any matter covered by this indemnity. You must provide reasonable cooperation at your own cost.

15.1. Our handling of personal data is described in our Privacy Policy. You must not submit personal data unless you have a lawful basis to do so.

15.2. We may delete, archive, restrict, or remove User Content, generated output, logs, account data, and files where reasonably necessary for security, legal compliance, storage management, account closure, non-payment, misuse, or operational reasons.

15.3. You are responsible for downloading and keeping copies of any generated output you wish to retain. We do not guarantee permanent storage, backup availability, or recovery of any content or data.

16.1. We may suspend, restrict, or terminate your access to RevshiftReels immediately if you breach these Terms, fail to pay, create risk for us or third parties, misuse the service, act abusively, or if required by law, a payment processor, provider, or connected platform.

16.2. You may stop using RevshiftReels at any time. Cancellation or termination does not relieve you of payment obligations already incurred.

16.3. On termination, your right to access and use RevshiftReels ends immediately. Sections intended to survive, including ownership, payment, disclaimers, liability limits, indemnities, data retention, governing law, and general provisions, will continue to apply.

17.1. We may update these Terms from time to time. The updated version will be posted on this page with an updated date.

17.2. If we make material changes, we will take reasonable steps to notify users, which may include notice in the product or by email.

17.3. Continued use of RevshiftReels after updated Terms take effect means you accept the updated Terms. If you do not accept the updated Terms, you must stop using RevshiftReels and cancel your subscription before the next renewal.

18.1. These Terms, together with the Privacy Policy and any plan terms shown at checkout, constitute the entire agreement between you and WAFFLECUBE MEDIA LTD regarding RevshiftReels.

18.2. If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force.

18.3. Our failure to enforce any provision of these Terms is not a waiver of that provision or any other right.

18.4. You may not assign, transfer, or subcontract your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or subcontract our rights or obligations as part of a merger, acquisition, restructuring, financing, sale of assets, or business transfer.

18.5. We will not be liable for delay or failure to perform caused by events outside our reasonable control, including provider failures, platform outages, labour disputes, internet failures, cyber incidents, acts of government, changes in law, natural events, or infrastructure failures.

19.1. These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where mandatory consumer law gives you the right to bring a claim elsewhere.

19.2. Questions about these Terms can be sent to support@revshiftreels.com.